Shipping policy
Shipping Policy
Last updated: September 25, 2026
waitrosea ships orders placed through waitrosea.shop to eligible addresses in the United States. The destinations and methods available for a specific order are shown at checkout.
Shipping cost
Standard shipping is free for eligible U.S. orders. Any optional expedited or special delivery charge will be clearly shown before you pay.
Processing and delivery estimates
Orders are normally handled within 0–1 business day. After shipment, the estimated transit time is 0–1 business day. The normal estimated total delivery time is therefore 0–2 business days from the moment an order is successfully placed.
Business days exclude weekends and U.S. public holidays. Delivery dates are estimates and may be affected by carrier delays, severe weather, address verification, payment review, inventory issues, or events outside our control.
Tracking
When tracking is available, we send it to the email address provided at checkout. Tracking may take a little time to update after a shipping label is created.
Address accuracy
Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if a correction is needed. We cannot guarantee changes once an order has entered fulfillment. Additional carrier or reshipment costs caused by an incorrect customer-provided address may be charged where permitted by law.
Lost, delayed, or damaged shipments
Contact us promptly if tracking hasn’t updated, a shipment appears lost, or a package arrives damaged. Include the order number, tracking information, and clear photos of damaged items and packaging when applicable. Please keep the item and packaging until our review is complete.
Contact
Email: support@waitrosea.shop
Phone: +1 800-555-5555
714 33rd Street, Oakland, California 94609, United States